The Simulated Person Methodology program utilizes simulators to replicate real workplace issues. This allows York University students the opportunity to apply knowledge and practice real life skills necessary to the workplace.
Some of the skills learners may develop through simulation within your class include:
- Demonstrate application of critical thinking and reasoning
- Develop interviewing skills using open-ended questions
- Maintain objectivity
- Understand the effect of eye contact, silence, paraphrasing, acknowledgement and bias on communication
- Respond to non-verbal cues
- Convey understanding
- Use body language appropriately
- Build trust
- Establish rapport
- Provide and receive feedback
- Develop reflective skills
- Develop emotional intelligence
